Our Cloud Computing model means that UL is responsible for the computer hardware, operating system, security and personnel needed to deliver our solutions. This model saves clients from incurring excessive capital investments and operational commitments.

Our expert IT staff is responsible for creating, managing, and supporting our technology-based solutions, to assure that all systems run smoothly and securely in our wholly-owned data center facility.


Physical Security

Our best-of-breed, state-of-the-art equipment is hosted in the data center with 24x7x365 on-site security, regulated access key control, redundant power feeds, back-up electrical generator capacity and other equipment designed to keep servers up and continually running.

Perimeter Defense

Networks are protected by multiple state-of-the-art firewall systems. The data center network is automatically monitored for intrusion detection and other malicious activity including viruses.

Reliability and Backup

All key networking components -- routers, firewalls, web servers, database servers, and data arrays -- are redundant to remove single points of failure. Data are backed up daily and stored onsite in a fire resistant vault. Weekly backups are made and stored offsite in a fire resistant vault.

Disaster Recovery Infrastructure

We have comprehensive policies, procedures and investments in hardware and communications capabilities, all of which protect against significant disruption to our systems and the data within them.

We have redundant T-3 communication lines in Houston, TX, a T-3 line for the data center in Brentwood, TN, as well as hardware at the Brentwood facility that is designed to support client activities if there were to be a catastrophic failure at the main data center in Houston, TX.

Additionally, we perform backups of our production systems so that no more than 15 minutes of data would be lost in the event of a disaster. These backups reside at the main data center in Houston, TX, and are also transmitted to our backup data center in Brentwood, TN. In addition, every 24 hours the data is written to a magnetic tape and sent offsite for an additional level of backup protection.